Privacy Policy

1. Introduction

EarthLinks Design Studio is committed to protecting the privacy and personal data of all our website visitors, clients, and contacts. This policy explains how we collect, use, and safeguard your information in accordance with the UK Data Protection Act 2018, the Privacy and Electronic Communications Regulations, and the General Data Protection Regulation (GDPR).

This policy applies when you interact with us via our website, email, phone, social media, or in person, as well as when you engage our services.

2. Information We Collect

We may collect the following types of information:

Information you provide directly, such as via email, phone, post, or in person.

Correspondence records when you contact us.

Information obtained from third parties in connection with providing our services.

3. How We Use Your Information

Your information is used to:

Deliver and manage our landscape design services.

Communicate with you about projects, consultations, or services.

Comply with legal obligations, accounting, or regulatory requirements.

We do not sell or share your personal data with unrelated third parties.

4. Data Security

We implement appropriate security measures to protect your personal data from unauthorised access, accidental loss, alteration, or disclosure.

5. Website and Social Media

Website Visitors: We use Squarespace Analytics to collect anonymised information about visitor activity and patterns to help us improve our website.

Social Media: Analytics from Instagram, Facebook, and Pinterest may be used to understand visitor engagement and demographics. No personal data is shared with third parties for marketing without consent.

6. Email Communications

Emails sent to us may be monitored for security purposes. You are responsible for ensuring that the emails you send comply with applicable laws.

7. Clients and Service Users

We process the information you provide to deliver our design services. Personal data may be shared with service providers (e.g., IT support, accountants, contractors) only where necessary to administer the service or comply with legal requirements.

8. Job Applicants and Employees

We welcome applications from prospective employees. EarthLinks Design Studio is the data controller for recruitment and employment data. Queries regarding how we handle personal information can be directed to info@earthlinksdesign.com

9. Your Rights

You have the following rights under GDPR:

Access / Data Portability: Request a copy of your personal data in a secure format for your own use.

Erasure (“Right to be Forgotten”): Request deletion of your personal data, subject to legal or contractual obligations.

Rectification: Correct any inaccurate personal information we hold.

Object to Processing: Opt out of direct marketing or certain uses of your data.

Requests can be made via email to info@earthlinksdesign.com

We will verify your identity before fulfilling requests.

10. Use of Third-Party Services

We may use third-party service providers to support business operations, including IT services, marketing, accounting, or banking. These providers are contractually obliged to protect your personal data.

11. Changes to This Policy

We regularly review this policy to ensure it reflects current legal requirements and our practices. This policy was last updated on 13 January 2026.

12. Contact Us

For questions or requests about your personal data or this policy, please contact us:

Email: esli@earthlinksdesignstudio.co.uk

Phone: 077 67234165